POSTAGE FEES
Shipping charges will be applied during check out.
Free Delivery prior to the promotion at time.
MALAYSIA
- West Malaysia: RM10 per-order
- East Malaysia: RM20 per-order
SINGAPORE
- RM35 for order below SGD150*
* Excludes custom duty and taxes. SG customer is responsible for the custom duty and taxes if applied upon delivery.
ESTIMATED DELIVERY TIMEFRAME
IMPORTANT NOTES
- Express Preorders are shipped from our overseas warehouse by express air freight delivery service. This service is applied to all orders without any extra cost to the customer.
- Please note that Express Preorders are not ready stock items. The estimated time of delivery is subject to courier service, peak season, inventory issues, and certain unforeseen circumstances. Therefore, urgent orders are not recommended. You are advised to check with customer service before placing an order with us.
- All sales are final, and cancellations are not allowed for any reason, including late delivery caused by a third party, which is unavoidable. It is advisable to plan ahead for festivals, especially during peak seasons, to prevent any disappointment.
- The estimated delivery timeframe varies based on the order's status and location, as follows:
If your order consists of Express Preorders ONLY
Estimation delivery lead times:
- West Malaysia & Singapore: 5-12 business days
- East Malaysia: 9-15 business days
If your order consists of Ready Stock ONLY
Ready Stock items are shipped from local warehouse.
Estimation delivery lead times:
- West Malaysia & Singapore: 3-5 business days
- East Malaysia: 5-9 business days
If your order consists of Express Preorders + Ready Stock
Estimation delivery lead times:
- West Malaysia & Singapore: 5-12 business days
- East Malaysia: 9-18 business days
At the time of delivery, it is subject to sale periods and unforeseen circumstances (e.g., pandemic, customs delay, peak season, courier issues, etc.).
.
