POSTAGE FEES
Shipping charges will be applied during checkout.
Free Delivery may be available during promotional periods.
Malaysia
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West Malaysia: RM10 per order
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East Malaysia: RM15 per order
Singapore
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RM30 for orders below SGD150
- Excludes customs duties and taxes. SG customers are responsible for any customs duties and taxes applied upon delivery.
- Failure to complete payment on time may result in delivery delays or disposal by customs, which is beyond our control and responsibility.
ESTIMATED DELIVERY TIMEFRAME
Important Notes
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Products, except for those in the Ready Stock Collection, are categorized as Express Preorders.
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Express Preorders are shipped from our overseas warehouse via express air freight delivery service. This service is included at no extra cost to the customer.
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Please Note: Express Preorders are not ready stock items. Delivery times are subject to courier services, peak seasons, inventory issues, and unforeseen circumstances. Urgent orders are not recommended. For specific inquiries, please contact customer service before placing an order.
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All sales are final. Cancellations are not allowed for any reason, including late delivery caused by third parties. Plan ahead for festivals and peak seasons to avoid disappointment.
DELIVERY TIMEFRAME BY ORDER TYPE
If your order consists of Express Preorders ONLY:
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West Malaysia & Singapore: 5-12 business days
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East Malaysia: 9-15 business days
If your order consists of Ready Stock ONLY:
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Ready Stock items are shipped from a local warehouse.
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West Malaysia & Singapore: 3-5 business days
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East Malaysia: 5-9 business days
If your order consists of Express Preorders + Ready Stock:
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West Malaysia & Singapore: 5-12 business days
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East Malaysia: 9-18 business days
Delivery times may vary due to sale periods and unforeseen circumstances (e.g., pandemic, customs delays, peak seasons, courier issues).
Washing Care Instructions
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Machine Wash: Use cold water on a gentle cycle.
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Detergent: Use mild, preferably eco-friendly detergent.
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Separate Colors: Wash dark colors separately to prevent color bleeding.
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First Wash for Jeans: Turn jeans inside out and wash separately the first time to minimize color transfer.
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Avoid Bleach: Do not use bleach or harsh chemicals.
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Drying: Tumble dry on low heat or hang to dry to prevent shrinkage. Avoid direct sunlight to prevent fading.
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Ironing: If needed, iron on a low setting. Avoid ironing directly on prints or embellishments.
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Special Fabrics: For delicate fabrics like silk, wool, or lace, hand wash or use a specialized gentle cycle. Consult specific garment labels for more details.
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Stain Removal: Treat stains promptly with a gentle stain remover before washing.
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Storage: Store clothes in a cool, dry place. Avoid prolonged exposure to moisture to prevent mold and mildew.
Gentle Reminder
To maintain the quality and longevity of your garment, please follow these care instructions carefully. Proper washing and handling will keep your clothing looking fresh and vibrant for longer. Always separate dark and light-colored clothes, and wash jeans separately on their first wash to avoid color transfer. For delicate fabrics, consider hand washing or using a specialized gentle cycle.
Thank you for your attention and for choosing Fashionistakids Store!
